Game freezes or stops responding on a Windows device | Xbox Support

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Please help me! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Hi Fuzion. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer’s drivers installed from the PC maker’s Support Downloads web page.

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version which you need anyway and by the most stable method.

I hope this helps. Feel free to ask back any questions and let us know how it goes. If you’ll wait to rate whether my post helped you, I will keep working with you until it’s resolved. The pages appear to be providing accurate, safe information. Note Some games require a user account that uses the administrator account type to run.

Step 2: Add a new user. If creating a new user account fixes the problem, sign out of this new user account, and then sign in to your usual user account to see whether the problem reappears there.

If there is still a problem in your usual user account, you may want to use the Fix It button in the following article to restore the default security settings in this account. Then check whether that fixes the problem. Otherwise you must move your data from the account that has the problem into the user account that you just created so that you can access it when you use the new user account. For more information about how to copy data to your new user profile when you are using Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:.

Fix a corrupted user profile If the issue continues to occur, go to the next method. Right-click the game icon, and then click Properties. Contact the manufacturer of the video adapter for information about how to obtain and install the latest version of the video driver for your video adapter.

To see whether applicable driver updates are available, visit the following Microsoft Windows Update Web site:. For information about your hardware manufacturer, visit the following Web site:. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. To determine the name and the manufacturer of your video adapter, follow these steps for your version of Windows.

Under Device , look for Name and Manufacturer. Click Play to view this streaming media demonstration. If the issue continues to occur, go to the next method.

Click Start , click Run , type system. Click the Hardware tab, and then click Device Manager. Click Continue , and then click Download. Contact the manufacturer of the sound card to ask about how to obtain and install the latest version of the sound driver for the sound card or visit the Windows Update site to look for applicable drivers. See Method 5 for contact information. To determine the name and manufacturer of your sound card, follow the steps for your version of Windows.

Under Device , look for Name. Under Drivers , look for Provider. Under Driver , look for Provider. To remove and then reinstall the game, follow the steps for your version of Windows. Windows 7 or Windows Vista. In the list of installed programs, click the Microsoft game that you want to remove, and then click Uninstall. Click Start , point to Settings , and then click Control Panel.

At the Games for Windows Solution Center you can find solutions for most common issues. These solutions let you do the following:. Click Start , click Run , type desk. On the Settings tab, click Advanced. Move the Hardware Acceleration slider two notches to the left of Full to the Disable all cursor and advanced drawing accelerations setting.

Test the game. The game may close, generate an error, or crash during start or during play if your computer is infected by a virus. Important If you already have antivirus software installed, update your antivirus program by installing the latest signature files before you scan your computer for viruses.

 
 

 

[FIXED] Windows 10 Crashing Issues | – Driver Easy

 
Hi, Recently updated to Windows 10, and I loved the new layout. Firstly, I kept crashing my games, more than usual, due to unknown reasons. replace.me › Knowledge Base › Others.